We have 2 shipment requirements that need to be adhered to in order to qualify for any kind of refund/store credit due to cold weather or delays during shipping.

1. All plant shipments must be shipped to a Canada post flex address or other PO box in an in door facility. No exceptions, does not matter if you are home to recieve the shipments. Please visit this website for details on Canada Post Flex address

2. All plant shipments MUST use xpresspost and MUST be scheduled to arrive within 3 business days. Please visit this website and input R3Y1N2 as the sending address. Canada Post Delivery Standards